Answers for patients, providers, and collaborators.
This FAQ explains what Clinician Companion is, how portal access works, how patient and provider records are organized, what the platform does and does not do, and where to go for governance, privacy, and public information.
What lives on each domain
- cliniciancompanion.app is the live patient and provider portal.
- cliniciancompanion.us is the public-facing site for general information and outreach.
- cliniciancompanion.tools is the governance and policy site for standards, controls, and supporting materials.
Platform Summary
Clinician Companion is designed as a secure, privacy-first application layer where patients can maintain their chart context and providers can review subscribed records across multiple patients and networks.
General Questions
What is Clinician Companion App?
Clinician Companion App is a privacy-first portal where patients and authorized providers can access structured chart information, supporting documents, summaries, medications, patient statements, family history, and future modules such as imaging and vitals tracking.
Who is the portal for?
The portal is designed for patients, approved providers, and internal administrators. Patients can manage their own chart information. Providers can review assigned patient records from a dedicated provider-facing workflow. Internal WordPress administration is reserved for the app administrator.
Is Clinician Companion a medical device or clinical decision system?
No. Clinician Companion is a documentation and coordination platform. It does not diagnose, prescribe, recommend treatment, or function as a medical device. All clinical decisions remain solely with the treating provider.
Does Clinician Companion replace a hospital EHR?
No. It is better understood as a structured companion layer for patient-managed and provider-reviewed context. It may support records gathered across multiple systems, providers, and networks, but it is not a wholesale replacement for every institutional EHR workflow.
Patient FAQ
How do I create a patient account?
Use the patient sign-up page on cliniciancompanion.app. Creating an account sets up your portal access and your linked patient chart.
What can I edit in my chart?
You can currently add, edit, and delete several patient-facing sections, including:
- Medications
- Patient statements
- Family medical history
- Core chart details on the medical history overview
- Uploaded documents
Can I upload records and supporting files?
Yes. The document uploader supports protected file uploads so records can be attached to your chart. Structured chart data can also be imported through supported JSON intake workflows.
Can I have more than one provider connected to my chart?
Yes. A patient can have multiple providers assigned, and each provider can have their own scoped MRN or external identifier for your chart if they use a different network or record system.
Can I see version updates and new features?
Yes. Public-facing updates are available on the portal’s Version Updates page.
Provider FAQ
How do providers sign in?
Providers use the dedicated Provider Login page. Provider access is separate from the internal WordPress admin.
What is the provider portal for?
The provider portal is the public-facing clinician workspace for reviewing subscribed patients, monitoring recent updates, checking provider-scoped MRNs, and opening authorized patient charts from one place.
Can a provider manage multiple patients?
Yes. Providers can maintain a roster of assigned patients and move between those charts from the provider portal.
Can one patient have multiple MRNs?
Yes. Clinician Companion supports multiple identifiers, including provider-specific MRNs, so the same patient can be organized across different providers or networks without overlapping identifiers.
Do providers use the WordPress admin area?
No. The internal WordPress dashboard is reserved for the Clinician Companion administrator. Providers use the public-facing provider portal instead.
Records, Privacy, and Platform Boundaries
Are uploaded files public?
No. Files are intended to be accessed through permission-checked download flows rather than raw public upload URLs.
Is Clinician Companion compliant by itself?
No. The platform supports HIPAA- and GDPR-oriented workflows, but plugin code alone does not create legal compliance. Hosting, encryption, access controls, contracts, retention, and operating procedures still matter.
What future modules are already planned?
The platform roadmap includes an Imaging & DICOM Viewer and a Vitals Tracker, with supporting infrastructure being added over time.
Where should I go for public information or governance details?
Use cliniciancompanion.us for public-facing information and cliniciancompanion.tools for governance, standards, and supporting materials.