How To Use

How to use Clinician Companion App step by step.

This page walks through the main Clinician Companion workflows for patients, providers, and administrators so people can understand how to sign in, access charts, manage records, and move through the portal with confidence.

Important: Clinician Companion is meant to organize records, uploads, summaries, and communication context. It does not replace provider judgment or function as a medical device.

Who uses what

  • Patients use the patient sign-up, login, and chart pages.
  • Providers use the provider login, provider portal, and provider lookup pages.
  • Administrators manage the internal WordPress dashboard and platform setup.

How the portal is organized

The medical history page acts as the patient chart home, while the provider portal acts as the provider workspace home. Each role gets a different view into the same connected record system.

Patient: Getting Started

1

Create a patient account

New patients start on the Patient Sign Up page. This creates both the portal login and the linked patient chart.

2

Sign in to the portal

Returning patients use the Patient Login page to access their chart.

3

Open the medical history overview

The medical history page acts like the chart home. It shows the high-level overview, chart details, medications, patient statements, family history, documents, providers, and other linked sections.

4

Use the linked chart sections

The overview links directly into the detailed pages for medications, patient statements, family medical history, document uploads, imaging, and future tools such as vitals.

Patient: Managing Your Chart

1

Edit core chart details

On the medical history overview, patients can update core information such as name, date of birth, contact details, address, and insurance fields where available.

2

Add or edit medications

The medications page allows patients to create, edit, and delete medication entries, including dosage, status, prescribing provider, instructions, and notes.

3

Add patient statements

The patient statements page is for self-reported updates, symptom context, communication preferences, or other chart-relevant narrative information. Statements can be added, edited, and deleted.

4

Maintain family medical history

The family history page supports adding, editing, and deleting family history entries, such as relation, condition, and notes.

Patient: Uploading and Importing Records

1

Open the document uploader

The document uploader page is the main place for adding chart files such as PDFs, images, and supporting records.

2

Upload one or more files

Multiple files can be uploaded in one flow. Files are designed to be handled through protected chart-linked access rather than simple public links.

3

Import structured JSON when needed

Structured chart import is available for supported data blocks such as patient profile, medications, statements, family history, and imaging metadata. This is useful when data is being migrated in from another structured source.

Provider: Getting Started

1

Receive a provider account

Provider accounts are created by the Clinician Companion administrator from the internal dashboard. Providers do not need WordPress admin access to use the portal.

2

Sign in through Provider Login

Providers should use the dedicated Provider Login page rather than the patient login flow.

3

Use the provider portal as your home

After login, the provider portal becomes the main workspace for reviewing assigned patients, recent updates, scoped MRNs, and chart access.

4

Open charts from your roster or provider lookup

Providers can open charts either from their assigned roster or by using provider lookup with MRN and date of birth where authorized.

Provider: Working Across Multiple Patients

1

Review your subscribed roster

Each provider can have a list of assigned patients. The provider portal shows that roster in one place so providers can move between charts without using internal admin tools.

2

Use provider-scoped MRNs safely

A patient can carry multiple identifiers. Provider-scoped MRNs help support patients who are seen across different provider groups or networks.

3

Track updates across assigned charts

The provider portal surfaces recent updates so providers can quickly review changes to medications, statements, documents, imaging records, and other subscribed chart activity.

Administrator: Internal Dashboard

1

Use WordPress admin for platform management

The internal dashboard is for the Clinician Companion administrator. It is where patients, providers, imports, settings, audit review, email workflows, and readiness checks are managed.

2

Add patients and providers

Administrators can create both patient records and provider accounts, then link providers to patients as needed.

3

Use import and email tools when needed

The dashboard also includes a structured JSON import tool, starter template download, SMTP-backed email tools, and readiness checks for production deployment.